Contact Us

The fastest way to report someone is the Report button in the chat, which attaches the context moderators need. If you are in immediate danger, contact your local emergency services first.

• Report abuse[email protected]Include the date, time and what happened. In-chat reports are faster because they attach the conversation.
• Child safety[email protected]Reports involving minors are handled first.
• Ban appeals[email protected]Include your ban ID, or use the appeal page.
• Privacy and data requests[email protected]
• Copyright and content removal[email protected]Including intimate images shared without consent.
• Law enforcement[email protected]Official requests from authorities only.
• Legal notices[email protected]
• Everything else[email protected]

Company details

TalkKiwi is operated by TalkKiwi. For legal notices, email [email protected].

Single point of contact (EU Digital Services Act)

Under Articles 11 and 12 of the Digital Services Act, authorities of EU Member States, the European Commission, the European Board for Digital Services and users can contact us electronically at [email protected]. We accept communications in English. To report illegal content, use the in-app Report button or see Copyright and content removal.

Digital Services Act information

• Statements of reasons for our moderation decisions are submitted to the European Commission’s DSA Transparency Database where required.
• Users can challenge decisions through our free internal complaint system on the appeal page and may use a certified out-of-court dispute settlement body.

Online Safety Act (UK)

UK users can report illegal content or content harmful to children, and complain about our moderation, using the Report button, by email to [email protected], or through the appeal page.